User Guides
Below, you'll find a selection of guides to help you get started with and using the More Trees platform.
If you can't find the help you need, please email info@moretrees.eco and we'll be happy to help.
Knowledge base
Click on a section below to explore our how-to guides
- Account Setup
- Account Settings
- Automate Tree Planting
- Tree Planting
- Email Templates
- Member Resources
- Payments
- Troubleshooting/FAQs
- Get In Touch
Knowledge base
Read how-to guides for all More Trees tools
Integrations
Access reference guides for API
Troubleshooting
Stuck? Take a look at our FAQs
Integrations
API
Access our API documentation
Need further support?
Browse the guides
Account Setup
A user guide for setting up a More Trees account, covering account creation, email verification, account type selection, and profile settings.
Account Settings
Guide to managing your More Trees account settings, including account details, members, tiered accounts, passwords, creating and deleting accounts, and transferring ownership.
Tree Planting
A user guide covering how to plant trees on the More Trees platform using the Plant Now, Subscription, and Automated (API) methods, plus account setup and activity history.
Payments
An overview of the ways to pay on the More Trees platform, including pay as you go, account credits, subscriptions, and how to access invoices and VAT receipts.
Member Resources
Guide to More Trees member resources, including logos, website widgets, tree planting certificates, and your virtual forest.
Email templates
When planting a tree for others, More Trees automatically sends a tailored email telling the recipient that a tree has been planted on their behalf.
API
The More Trees public API with basic authorisation allows you to retrieve information from More Trees and send tree planting requests.
Troubleshooting/FAQs
Frequently asked questions and troubleshooting guidance for More Trees, covering profile and settings, payment and funding, tree planting, and emails.