Cookie Policy

What are cookies and similar technologies?

Cookies are small text files that are placed on your computer by websites that you visit. Our Platform and our partners use cookies to enhance your experience, analyse traffic and for ad personalisation and measurement. You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the "How to manage cookies" section. We also use tracking pixels in our marketing emails. These pixels tell us if, and when, you opened an email from us. We use this information to better understand how customers engage with our content and to analyse the effectiveness of our marketing campaigns. You can disable tracking pixels by changing your email settings to block the loading or display of external images.

How to manage cookies

Some cookies are strictly necessary to allow you to use the Platform and its features, such as purchasing credits. Without these cookies these features cannot be provided which may impair the functionality of the Platform meaning you are unable to purchase credits to use the services. You can select the cookies you would like the Platform to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways. Details on how to do this in each browser can be found on the ICO website (please note that we are not responsible for the content of external websites), visit: https://ico.org.uk/your-data-matters/online/cookies/ Within most browsers you can utilise private browsing modes that typically do not save local data associated with the session, such as cookies. These are typically deleted when you close all the windows. You can install a browser add-on to opt-out of Google Analytics in your browser across all websites (please note that we are not responsible for the content of external websites), visit: https://tools.google.com/dlpage/gaoptout. To manage how cookies are used, including rejecting the use of certain cookies, you can visit g.co/privacytools.

Types of cookies

  • First-party cookies - these are set by the website you have accessed.
  • Third-party cookies - these are set by a website other than the one you are accessing.
  • Session cookies - these are temporary cookies, which are deleted when you close your browser.
  • Persistent cookies - these remain on your device until you erase them or they expire.

Cookies that are used on our Platform

More Trees Cookies

Name Purpose Expiry
access_token Stores an access token to securely call the API. 5 Minutes
id_token Stores an ID token to securely call the API. It contains your email address so that we can identify you. 10 Hours
refresh_token Stores a refresh token to securely call the API. 1 Month
mt_pm Stores a list of permissions assigned to the user. 5 Minutes
guest_email Stores the email address of a user planting as a guest. 5 Minutes

Stripe Cookies

  • Analytics cookies help us understand how visitors interact with our Services, allowing us to analyze and improve our Services (also through third party analytics).
  • Preference cookies let us save your preferences and recognise you when you return to our Services.
  • Fraud prevention cookies, and similar technologies that we deploy through our Site, help us learn things about computers and web browsers used to access Stripe Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services.
  • Functionality cookies are used to keep our Site and Services working correctly, like showing you the right information for your selected location.
Name Purpose Expiry
cid Tracks browsing activity across the site, including whether you interacted with advertisements. 3 Months
expanded-topics Remembers which topics are expanded in Stripe's API reference between page refreshes. 6 Months
__stripe_mid Set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. 1 Year
__stripe_sid Set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. 30 Mins
machine_identifier To prevent fraud, enables Stripe to determine the computer being used on the Stripe Dashboard. 1 Year
recent-views Remembers your last few visits to the Stripe docs, including the page and timestamp, to help you pick up where you left off. 1 Year
private_machine_identifier Identifies the computer across login sessions and users to prevent fraud. 1 Year
__stripe_orig_props Remembers how you got to our website, including the URL you came from and the Stripe page you originally landed on. 1 Year
docs.prefs Remembers preferences that you selected in our docs. 6 Months
cookie-perms Stores a user's cookie permissions. 6 Months

Auth0 Cookies

Name Purpose Expiry
auth0 Used to implement the Auth0 session layer. 2 Days
auth0_compat Fallback cookie for single sign-on on browsers that don't support the sameSite=None attribute. 2 Days
did Device identification for attack protection. 1 Year
did_compat Fallback cookie for anomaly detection on browsers that don't support the sameSite=None attribute. 1 Year